How to Download KTP Online in Indonesia
If you are living or working in Indonesia, you may have heard of KTP online, which is a digital identity card that can be used for various purposes. But what is KTP online exactly and how can you get it? In this article, we will explain everything you need to know about KTP online, including its benefits, requirements, registration process, and how to download and use the app.
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What is KTP online and why do you need it?
KTP online stands for Kartu Tanda Penduduk Online, which means Online Identity Card in English. It is a digital version of the physical identity card (KTP) that every Indonesian citizen and resident must have. Unlike the physical KTP, which is valid for five years, the KTP online is valid for life and does not need to be renewed.
KTP online is issued by the Directorate General of Population and Civil Registration (Dukcapil) under the Ministry of Home Affairs. It contains your personal information, such as name, address, date of birth, gender, marital status, religion, blood type, occupation, and photo. It also has a unique number called NIK (Nomor Induk Kependudukan), which is your national identification number.
You need a KTP online for various reasons, such as:
To prove your identity and citizenship in Indonesia
To access public services and facilities, such as health care, education, social security, banking, etc.
To apply for other documents, such as passport, driver's license, marriage certificate, etc.
To vote in elections and participate in other civic activities
To travel within Indonesia or abroad
What are the benefits of KTP online?
KTP online has several advantages over the physical KTP, such as:
It is more convenient and secure. You can access your KTP online anytime and anywhere through your smartphone or tablet. You don't have to worry about losing or damaging your physical KTP.
It is more accurate and updated. You can easily update your personal information on your KTP online whenever there are changes, such as moving to a new address or changing your marital status. You can also check the validity of your KTP online through various methods.
It is more versatile and useful. You can use your KTP online for various purposes, such as opening a bank account, buying airplane tickets, or verifying your identity in certain applications. You can also scan the QR code on your KTP online to share your information with others.
What are the requirements for KTP online?
To get a KTP online, you must meet the following requirements:
You must be an Indonesian citizen or a foreign resident who has a valid permit to stay in Indonesia
You must be at least 17 years old or married
You must have a Family Card (Kartu Keluarga) that shows your relationship with other members of your household
You must have a valid email address and phone number
You must have a smartphone or tablet that can download and run the KTP online app
How to register for KTP online?
The process of registering for a KTP online consists of two steps: first, you have to register online through the Dukcapil website, and second, you have to visit the nearest Dukcapil office to complete the biometric data collection. Here are the steps in detail:
Go to the Dukcapil website at and click on the "Registrasi KTP-el" button on the homepage.
Fill in the online registration form with your personal information, such as name, NIK, email address, phone number, etc. Make sure you enter the correct and valid information.
Upload the scanned copies of your Family Card and your physical KTP (if you have one) as supporting documents. The file size should not exceed 2 MB.
Submit the online registration form and wait for the confirmation email from Dukcapil. The email will contain your registration number and a link to download the KTP online app.
Download and install the KTP online app on your smartphone or tablet. The app is available for both Android and iOS devices.
Open the app and log in with your NIK and password that you created during the online registration.
Check your personal information on the app and make sure it is correct and complete. If there are any errors or changes, you can edit them on the app.
Find the nearest Dukcapil office that serves your area and make an appointment for the biometric data collection. You can use the app to locate the office and see its availability.
Visit the Dukcapil office on the scheduled date and time and bring your smartphone or tablet with the app, your Family Card, and your physical KTP (if you have one).
Show your registration number and QR code on the app to the officer and follow their instructions to complete the biometric data collection. The officer will scan your fingerprints, iris, and face using a special device.
Wait for the officer to confirm that your KTP online is ready. You can also check the status of your KTP online on the app or on the Dukcapil website.
How to download KTP online app?
If you have already registered for a KTP online, you can download the app from the link that was sent to your email by Dukcapil. Alternatively, you can also download it from the following sources:
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Google Play Store for Android devices:
App Store for iOS devices:
Dukcapil website for both Android and iOS devices:
To install the app, you need to have a compatible device that meets the following specifications:
Operating SystemVersion
Android5.0 or higher
iOS10.0 or higher
You also need to have enough storage space on your device, as the app size is about 40 MB for Android devices and 60 MB for iOS devices.
How to use KTP online app?
The KTP online app is a simple and user-friendly tool that allows you to access and manage your KTP online. Here are some of the features and functions of the app:
You can view your personal information, photo, NIK, QR code, and validity status of your KTP online on the app.
You can update your personal information, such as address, marital status, occupation, etc., on the app whenever there are changes. You can also upload supporting documents if needed.
You can share your personal information with others by scanning their QR code or sending them a link via email, SMS, or social media.
You can verify your identity in certain applications or websites by scanning their QR code or entering their verification code on the app.
You can check your eligibility for various public services and facilities, such as health care, education, social security, etc., by scanning their QR code or entering their service code on the app.
You can report any issues or problems with your KTP online, such as loss, theft, damage, misuse , etc., on the app. You can also contact the Dukcapil customer service or visit the nearest Dukcapil office for assistance.
You can find the nearest Dukcapil office that serves your area and make an appointment for the biometric data collection or other services on the app.
You can access various information and news related to KTP online, such as tips, FAQs, announcements, etc., on the app.
Conclusion
KTP online is a digital identity card that can make your life easier and more convenient in Indonesia. It has many benefits, such as being more secure, accurate, updated, and versatile than the physical KTP. It is also valid for life and does not need to be renewed.
To get a KTP online, you need to meet some requirements, such as being an Indonesian citizen or a foreign resident, being at least 17 years old or married, having a Family Card, and having a smartphone or tablet. You also need to register online through the Dukcapil website and visit the nearest Dukcapil office to complete the biometric data collection.
Once you have your KTP online, you can download and use the KTP online app to access and manage your KTP online. The app has many features and functions that allow you to view, update, share, verify, check, report, and find your KTP online. You can also use the app to access various public services and facilities, as well as information and news related to KTP online.
We hope this article has helped you understand how to download KTP online in Indonesia. If you have any questions or feedback, please feel free to leave a comment below. Thank you for reading!
FAQs
What is the difference between KTP online and e-KTP?
KTP online and e-KTP are both digital versions of the physical KTP. However, they have some differences:
KTP online is a mobile app that can be accessed and used on your smartphone or tablet. e-KTP is a chip-based card that can be read by a special device.
KTP online is valid for life and does not need to be renewed. e-KTP is valid for five years and needs to be renewed.
KTP online can be updated easily on the app whenever there are changes in your personal information. e-KTP needs to be updated at the Dukcapil office whenever there are changes in your personal information.
KTP online can be used for various purposes, such as opening a bank account, buying airplane tickets, or verifying your identity in certain applications. e-KTP can only be used for proving your identity and citizenship in Indonesia.
How long does it take to get KTP online?
The time it takes to get KTP online depends on several factors, such as the availability of the Dukcapil office, the number of applicants, the completeness of your documents, etc. Generally, it takes about one to two weeks from the time you register online until you receive your KTP online.
How to update or renew KTP online?
You can update your personal information on your KTP online whenever there are changes, such as moving to a new address or changing your marital status. You can do this easily on the app by editing your information and uploading supporting documents if needed. You don't need to visit the Dukcapil office or pay any fees for updating your KTP online.
You don't need to renew your KTP online because it is valid for life. However, if you lose or damage your smartphone or tablet that has the app installed, you need to download and install the app again on another device using your NIK and password. You may also need to visit the Dukcapil office again to complete the biometric data collection if your fingerprints, iris, or face have changed significantly.
How to check the validity of KTP online?
You can check the validity of your KTP online by using one of these methods:
On the app: You can see the validity status of your KTP online on the app. It will show either "Valid" or "Invalid" depending on whether your KTP online is active or not.
On the website: You can go to and enter your NIK and captcha code to check the validity of your KTP online.
By SMS: You can send an SMS with the format "CEK#NIK" (without quotation marks ) and send it to 0811-100-1000. You will receive a reply with the validity status of your KTP online.
By phone: You can call the Dukcapil customer service at 1500537 and follow the instructions to check the validity of your KTP online.
How to report or resolve any issues with KTP online?
If you encounter any issues or problems with your KTP online, such as loss, theft, damage, misuse, error, etc., you can report or resolve them by using one of these methods:
On the app: You can use the "Lapor" feature on the app to report any issues or problems with your KTP online. You can also use the "Bantuan" feature to access the FAQ section or contact the Dukcapil customer service.
On the website: You can go to to access the FAQ section or contact the Dukcapil customer service.
By email: You can send an email to and explain your issues or problems with your KTP online. You should also attach your NIK, phone number, and supporting documents if needed.
By phone: You can call the Dukcapil customer service at 1500537 and explain your issues or problems with your KTP online. You should also provide your NIK, phone number, and supporting documents if needed.
By visiting: You can visit the nearest Dukcapil office that serves your area and explain your issues or problems with your KTP online. You should also bring your smartphone or tablet with the app, your Family Card, and your physical KTP (if you have one).
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